Our UK-based support team is ready to assist with course inquiries, payment questions, refund requests, and enrollment support. We aim to respond within one working day.
Our dedicated team is available Monday to Friday, 9:00 AM – 6:00 PM (GMT). All queries are acknowledged within 24 hours.
+44 7419 400257
Monday – Friday, 9:00 AM – 6:00 PM (GMT)
Office 19346, 182-184 High Street North
East Ham, London, England, E6 2JA
United Kingdom
Monday to Friday: 9:00 AM – 6:00 PM (GMT)
Saturday & Sunday: Closed
Response time: Within 1 working day
GLOBAL LINK EDUCATION LTD
Company Number: 17269037
Registered in England & Wales
SIC Code: 85600 – Educational Support Services
Fill in the form below and a member of our team will get back to you as quickly as possible. All fields marked are required.
Our support team handles all of the following inquiry types. Select the most relevant category to ensure your request reaches the right department quickly.
Questions about choosing the right course, enrollment procedures, prerequisites, or multi-course discounts. Our team will guide you through the process.
Response: Same DayInvoice requests, payment confirmation, failed transaction issues, or any questions relating to charges appearing on your bank statement.
Response: Within 24 HoursAll refund requests must be submitted within 14 days of purchase. Our billing team will review and process your request within 48 hours of receipt.
Response: Within 48 HoursPlatform login issues, video playback errors, progress not saving, or any other technical difficulties. Include your device and browser details for faster resolution.
Response: Within 24 HoursCertificate download issues, employer verification requests, or questions about the certificate's legal standing and how to present it professionally.
Response: Within 24 HoursGroup enrollment pricing, bespoke training packages, and multi-seat license arrangements for businesses, SMEs, and corporate training departments.
Response: Within 48 HoursWe believe in full transparency. Here is exactly what happens when you submit a refund request to Global Link Education Ltd.
Email info@globallinkeducationltd.com with subject "Refund Request – [Order No.]" within 14 days of purchase.
Our billing team reviews your request within 24–48 working hours to verify eligibility against our refund policy criteria.
You receive an email confirmation of your approved refund and your course access is deactivated as per our policy.
Your refund is returned to the original payment method within 5–10 business days, depending on your card issuer's processing times.
⚠️ Refund requests must be submitted within 14 calendar days of the original purchase date. See our full Refund Policy for complete eligibility criteria.
Office 19346, 182-184 High Street North
East Ham, London, England, E6 2JA
United Kingdom
Office 19346, 182-184 High Street North, East Ham, London, England, E6 2JA — This is our official UK registered office address as listed with Companies House.
East Ham Station (District Line) — approximately 5 minutes walk from our registered office. Well-connected from central London.
Our registration is fully verifiable at find-and-update.company-information.service.gov.uk. Search for GLOBAL LINK EDUCATION LTD or Company No. 17269037.
As a 100% online educational provider, we do not operate a walk-in customer service centre. All support is delivered efficiently via email and telephone within our published hours.
Every interaction with our team and every transaction on our platform is backed by these core student protection commitments.
All payments are processed via PCI DSS Level 1 compliant gateways. We never store your card details on our servers.
Full refund within 14 days if you are dissatisfied, subject to our policy criteria. No complicated forms or delays.
Your personal data is protected by SSL/TLS encryption across every page of our website and platform.
We are legally registered in England & Wales (No. 17269037) and fully verifiable on Companies House.
Browse our professional courses or contact our team today for personalised course recommendations and enrollment support.
