Digital Delivery Policy

1. What We Deliver

Global Link Education Ltd is an online-only educational provider. All products sold on our platform are digital courses delivered exclusively via our online learning management system. No physical goods, printed materials, or tangible items are shipped at any time.

Upon purchase, you receive:

• Full access to all video lessons and course modules within your purchased course.
• All supplementary digital resources, including worksheets, templates, and downloadable materials included in the course.
• Access to interactive quizzes and end-of-module assessments.
• A digital Certificate of Completion upon successfully finishing all required modules and assessments.
• Lifetime access to all future updates made to the course content.

2. Delivery Method

Course access is delivered entirely online. Upon successful payment, two things happen:

There is no physical dispatch, shipping address, or postal delivery involved in any order placed on this platform.

3. Delivery Timeframe

In the vast majority of cases, access is granted instantly and automatically at the point of payment confirmation. The 24-hour window accounts for edge cases such as:

• Temporary delays in email delivery by third-party mail servers.
• Payment confirmation delays in rare instances involving bank processing times.
• Scheduled technical maintenance windows on our platform.

If you have not received your access email within 24 hours of payment, please contact us at info@globallinkeducationltd.com before raising any payment dispute, as we will resolve access issues promptly.

4. How to Access Your Course

Follow these simple steps after completing your purchase:

5. Technical Requirements

As all course content is delivered digitally, you will need the following to access your course:

6. Email Confirmation & Receipt

Upon successful payment, you will receive two separate emails:

• Payment Receipt: A confirmation of your transaction including the course name, amount paid, date, and a unique order reference number. Please retain this for your records.
• Course Access Email: Your login details, a link to your student dashboard, and instructions to begin your course.

If you do not receive either email within 24 hours, please check your spam folder first, then contact us at info@globallinkeducationltd.com quoting your full name and the email address used at checkout.

7. Access Issues & Support

We are committed to ensuring you can access your course without difficulty. If you experience any of the following, please contact our support team immediately:

• You have not received your access email within 24 hours of payment.
• The access link in your email is not working or has expired.
• You are unable to log in to your student dashboard.
• Your purchased course is not showing in your dashboard after login.
• Video or course content is not loading correctly.

Please do not initiate a payment dispute with your bank before contacting us first. All access issues are resolved promptly and free of charge.

8. Pricing & Taxes

All course prices are displayed in Pound Sterling (GBP). Any applicable taxes will be clearly displayed before you complete payment, so you will always know the exact total amount charged before confirming your order.

There are no hidden fees, subscription charges, or recurring payments unless explicitly stated for a specific premium service. All standard course purchases are one-time payments that include lifetime access.

9. Payment Processing

All payments on this platform are processed securely through our PCI DSS Level 1 compliant third-party payment processor. We do not store, access, or retain your card details on our servers at any time.

Your payment is processed over an encrypted, secure connection. Upon confirmation by the payment processor, your course access is activated automatically.

10. Contact Us

For any questions regarding this Digital Delivery Policy or your course access, please contact us: